At Arcadia4K, we strive to provide the best IPTV subscription services to our customers. If, for any reason, you are not satisfied with our service, we offer a 7-day money-back guarantee. Please read our refund policy below to understand the terms and conditions regarding refunds.
1. 7-Day Money-Back Guarantee
We offer a 7-day money-back guarantee from the date of purchase. If you are not satisfied with the service, you may request a full refund within 7 days of your purchase. After this period, no refunds will be issued.
2. Eligibility for Refund
To be eligible for a refund:
- You must have purchased the service within the last 7 days.
- You must have experienced issues with the service or be dissatisfied for any reason.
- You must not have violated any of our Terms of Service, including sharing, distributing, or reselling your IPTV subscription.
3. How to Request a Refund
To request a refund, please contact our customer support team via one of the following methods:
WhatsApp Us: WhatsApp Us
Telegram: Telegram Support
Email: Contact@arcadia4k.com
When submitting your refund request, please provide your account information and details regarding your issue or reason for the refund. We will process your refund within 3-5 business days after reviewing and approving your request.
4. Non-Refundable Items
Refunds will not be issued in the following cases:
- Refund requests made after the 7-day period.
- Accounts found in violation of our Terms of Service.
- Any partial months of service after the 7-day window.
5. Refund Processing Time
Once approved, your refund will be processed and credited back to the original method of payment. The time it takes for the refund to appear in your account may vary depending on your payment provider, but it typically takes between 3-5 business days.
6. Contact Information
If you have any questions regarding our refund policy or wish to request a refund, please contact us through one of the following channels:
WhatsApp Us: WhatsApp Us
Telegram: Telegram Support
Email: Contact@arcadia4k.com
We are committed to resolving any issues you may have with our service and ensuring your satisfaction.